Frequently Asked Questions


WHAT SHOULD I KNOW BEFORE CONTACTING A DEALER?

 

  1. Consider Your Home

Take a look at your current home environment. Start by answering the following questions:

Do your heating and air conditioning bills seem too high?

Is your a/c unit too noisy?

Do you have a problem with humidity?

Are there rooms that are always too hot or too cold?

Do you or anyone in your home suffer from asthma or allergies?

Do cooking or pet odors linger?

Do you want more control over managing energy costs?

Are my supply air grilles or the ceiling getting dirty?

  1. Take Inventory

Based on your current situation and home system, your dealer can help custom design a system and apply the precise technology to achieve maximum efficiency, reliability and comfort to fit your needs and budget. Have this information ready when you set up your appointment:

  1. Model and Serial Numbers

Make a note of the model numbers and serial numbers on your current equipment. Search your home files for the available paperwork.

  1. Your Specific Needs

Be ready to talk about where you live, the structure of your home, and any specific comfort needs. This is especially important and can streamline the discussion, helping your dealer determine the proper system type and size, and other components, for your home.

  1. Financing

Remember, you‘re investing in year-round comfort—not to mention the long-term comfort of you and your family. Ask your dealer about various financing options being offered.

  1. Set Up Your Appointment

Remember, the more prepared you are, the simpler the process. So ask as many questions as you would like, during the call, in the email and at your kitchen table. Your dealer has the answers. You can even have them perform a structural analysis of your home if you would like, or instruct you on system maintenance and thermostat settings.